Popular Articles

  1. Fraudulent Emails & Dangerous Attachments

    If you receive a suspicious email message, do not open it. It may contain viruses or other questionable material, which may or may not be in the form of attachments.  Log on to CLU's spam filter at  fortimail.callutheran.edu , enter your entire CL...
  2. Setting up Outlook at home - PC

    Once you have installed Office 365 on your home computer, follow these instructions to setup Outlook for your Cal Lutheran email. Enter your campus email address. Click on "Advanced Options" and place a check in the box "Let me set up my account...
  3. Connecting to the Cal Lutheran FTP Server

    Using Cyberduck for OSX and Windows Install Cyberduck using the default installation options.   Click here for free download.  For Windows download the .exe file.  Mac users download the zip file and run it after downloading it Launch the pro...
  4. Overview of Shoretel IP 485 Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 485 Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...
  5. Recording a personal greeting on your 485 phone

    Log into your voicemail by pressing .  If you do not have a password, enter the default password 1234 . From the voicemail Main Menu, press " 7 " to access Mailbox Options. Press " 1 " to record your personal greeting Record your person...
  6. Google Apps

    At CLU we support the entire G-Suite of Google Applications. The applications can be accessed directly from your MyCLU page. For more information on the Google Family of Applications, Please see the following videos: Google Drive Google Doc...
  7. Password change issues when using a campus owned computer from home

    If you have changed your password on a campus owned computer from home without being logged into the VPN first, you may experience some problems logging in. To resolve this, follow these instructions: For the PC 1) Log into the campus comput...
  8. Transpose

    ...
  9. Anti-Virus Software Updates

    Be sure anti-virus and anti-spyware software is installed on your computer. Click on Anti-Virus to download the software free of charge.   Continually check for software updates to ensure the best protection.   As a service for students, ISS ca...
  10. How to access your voicemail from off campus

    Dial (805) 493-3700. Enter your extension number. Enter your voicemail password and press #.