Popular Articles

  1. Clear Your Browser Cache

    Click on the plus button next to your browser for instructions on clearing your cache. For more information visit refreshyourcache.com. What is the cache? The browser cache is a temporary storage area on your computer which holds parts of rec...
  2. Anti-Virus Software Updates

    Be sure anti-virus and anti-spyware software is installed on your computer. Click on Anti-Virus to download the software free of charge.   Continually check for software updates to ensure the best protection.   As a service for students, ISS ca...
  3.  Mapping the V Drive

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  4. Allowing others to Share their screens in Zoom

    To cut down on unwanted attendees sharing their screens, Zoom has taken an additional step by disallowing participants to share their screens by default. To allow others to share their screens, click on the up-arrow next to "Share" on the host's com...
  5. Setting up Microsoft Outlook at Home

    Setting up Outlook on the Mac Setting up Outlook on the PC ...
  6. Secure Access to your Computer

    Locking a computer prevents access and safeguards your data. Any activity while logged into your CLU account, whether you know about it or not,  is your responsibility . To lock your computer: WINDOWS: press CTL+ALT+DELETE on your keyboard...
  7. Connecting to the Cal Lutheran FTP Server

    Using Cyberduck for OSX and Windows Install Cyberduck using the default installation options.   Click here for free download.  For Windows download the .exe file.  Mac users download the zip file and run it after downloading it Launch the pro...
  8. Password change issues when using a campus owned computer from home

    If you have changed your password on a campus owned computer from home without being logged into the VPN first, you may experience some problems logging in. To resolve this, follow these instructions: For the PC 1) Log into the campus comput...
  9. Google Apps

    At CLU we support the entire G-Suite of Google Applications. The applications can be accessed directly from your MyCLU page. For more information on the Google Family of Applications, Please see the following videos: Google Drive Google Doc...
  10. Overview of Shoretel IP 485 Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 485 Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...