Popular Articles

  1. Mitel Software and Shoretel Phones

    Mitel Connect "Softphone"  (software for using your Shoretel phone from a computer) Mitel Connect Video Instructions Shoretel Voicemail Password Shoretel Advanced Phone Features Forward your Shoretel Campus Phone to your Cell Phone ...
  2. Overview of Shoretel IP 655 Conference Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 655 Conference Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...
  3.  Moving Contacts into Folders

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  4. How to listen to deleted voicemails

    Press the Voicemail button. Press the Call VM button (located just below the screen) From the voicemail Main Menu, press 7 to access Mailbox Options . Press 7 to listen to deleted messages (you ca...
  5. Adding Apporto Virtual Lab to a Canvas Course

    Note: To add additional software titles, contact ITS and please allow 2-3 days Please contact the Cal Lutheran Helpdesk (x3698 or helpdesk@callutheran.edu) to enable Virtual Classroom settings and to request access to university owned s...
  6.  Adobe Acrobat DC Pro Overview

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  7. Personal Computer Purchase

    Although Cal Lutheran cannot tell you which computer to purchase, below we have provided some links to certain brands.  If you have questions regarding a specific computer, please feel free to contact the Help Desk for further assistance. Apple ...
  8. Digital Media Players (Apple T.V, Blu-Ray, Roku, etc)

    Wireless devices such as Apple TV, Amazon Fire TV Stick, etc... are allowed on the CLU Network.  These devices must be registered on the network prior to use. All digital media players need to be registered on the Cal Lutheran network.  You can r...
  9. E-lists

    What is an E-list? An e-list (electronic mailing list) is a file of addresses and provides an efficient means of communicating with a large, fairly stable group via e-mail.  The list is given a name (e.g., staff) and addresses those whose addre...
  10. Setting up Access to your Campus Drives - Mac

    Be sure you are connected to the VPN if mapping drives on your home or personal computer. From Finder, hit Command + K and the “Connect to Server” dialogue box opens. Enter: smb://otter/shared and select “Connect”. When prompted, enter your e...