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Information Technology Services

  • Home
  • Glossary
  • Accounts
    • Change or reset your password
    • E-lists
    • Security questions
    • Setting up Out of Office Auto-Replies
    •  Mail Merge
  • Adobe
    •  Adobe Acrobat DC Pro Overview
  • Apporto
    • Adding Apporto Virtual Lab to a Blackboad Course
  • Cybersecurity
    • Anti-Virus Software Updates
    • Fraudulent Emails & Dangerous Attachments
    • Secure Access to your Computer
    • Passwords
    • Updates to operating systems
    • CyberSecurity Glossary of Terms
    •  CyberSecurity Workshop #1 "You've been Hacked"
    •  CyberSecurity Workshop #2 "The Nigerian Prince"
    •  CyberSecurity Workshop #3 "Virus and Malware"
    •  CyberSecurity Workshop #4 "Think Like a Hacker"
    •  CyberSecurity Workshop #5 "Perspective"
  • Email Setup
    • Apple
      • Apple Mail for Cal Lutheran Gmail
      • iPhone setup for Exchange email
      • Faculty/Staff Exchange iOS email setup
      • iOS settings for students and alumni
      • OWA (Outlook Web Access) for iOS
    • Android
      • Faculty and staff Android setting for Exchange email
      • Students and alumni Android settings for CLU e-mail
    • Outlook
      • Staff & Faculty
        • Outlook PC configuration for off campus access for staff and faculty
        • OWA (Outlook Web Access) for iOS
        • Outlook 2011 Mac Settings for staff and faculty
        • Outlook PC Configuration for Staff & Faculty
      • Students & Alumni
        • Outlook 2011 Mac Settings for CLU Gmail
    • Forwarding CLU Gmail to another account for students and alumni
    • Stopping CLU email auto-forward
  • Excel
    • Locking Cells in Excel
    • Power Query
    • Goal Seek, One Click Charts and Quick Tips
    • IF Function, Track Changes, Move Columns, Forecast Sheet
    • Quick Analysis Tool
    • Named Ranges
    • Slicers, People Graph, Show Formulas
    • If and SUMIF functions
    • Remove Duplicates, Paste Special Values
    • Absolute v Relative values, Advanced Transpose, Flash Fill, Hide Cells
    • Advanced Filtering Data
    • Images in Charts
    • VLOOKUP
    • Printing in Excel
    • Tables and Links, Convert Text to Columns, Formatting a List as a Table
    • Conditional Formatting, Named Ranges
    • Transpose
    • Finding Duplicates
    •  New Excel Features in Office 365
  • FTP Server
    • Connecting to the Cal Lutheran FTP Server
  • Hardware
    • Computer Requirements
    • Digital Media Players (Apple T.V, Blu-Ray, Roku, etc)
    • Gaming Consoles
    • Locating your MAC address
  • Outlook
    •  Touring the Interface
    •  Working with Address Books
    •  Working with Contacts
    •  Working with Delegates
    •  Working with Tasks
    •  Navigating Calendars
    •  Searching Calendars
    •  Drag and Drop Mail and Tasks to Calendar
    •  Drag and Drop Files into Outlook Mail
    •  Moving Contacts into Folders
    •  Google Calendar and Overlay Mode
    •  Opening Shared Calendars
    •  Creating Appointments Events and Meetings
    •  Follow up Flags and Reminders
    •  Organizing Mail into Folders
    •  Color Coding Important Email
    •  Quick Parts
    •  Mail Merge
    •  Out of Office Auto Reply
    •  Searching Email
    •  Categories
    •  Peeks
  • Phone
    • Changing your phone "State" remotely
    • Changing your Office Phone "State"
    • Using Mitel Connect to Answer your Office Phone from your Home Computer
  • Purchases
    • College Buys
    • Personal Computer Purchase
  • Setting Up Drives
    • Setting up Access to your Campus Drives - PC
    • Setting up Access to your Campus Drives - Mac
  • Software
    • Accessing free software through Microsoft Azure
    • Anti-Virus
    • Adobe Suite
    • Disabling a pop-up blocker
    • EndNote
    • FTP Server
    • Mathematica for faculty/staff
    • Mathematica for students
    • Operating system updates for PC and Mac
    • Outlook Web Application in Exchange 2013 (OWA)
    • Resetting your web browser's cache
    • Trillian Instant Messenger
    • Virus Spyware Removal
    • Sharing your CLU Outlook Calendar
    • Setting up Microsoft Outlook at Home
    • Installing Office 365 for FREE
    • Installing Office 365 on your Home Computer - PC
    • Changing your Signature in Outlook Online
    • Installing Office 365 on your Home Computer - Mac
    • Setting up Outlook at home - PC
    • Installing Wolfram Mathematica
    • Setting up Outlook at Home - Mac
    • Installing SPSS
    • Accessing a PDF document attached to an email on an iPad
    • Google Apps
    • ChemDraw
    • Accessing a PDF document attached to an email on a Fire (or other) Android tablet
    • Using Google Drive for Electronic Signatures
  • SpectrumU
    • Spectrum U Streaming Service
    • Spectrum U - TV Streaming Service
  • Telecom/Phones
    • Changing your voicemail password
    • Conference Calling (Video)
    • How to access your voicemail from off campus
    • How to create an out of office greeting using another phone
    • How to create speed dials
    • How to forward voicemails
    • How to forward your Shoretel phone calls to your cell phone
    • How to listen to deleted voicemails
    • How to remove speed dials
    •  Overview of Shoretel IP 485 Phone (Video)
    • Overview of Shoretel IP 655 Conference Phone (Video)
    • Recording a personal greeting on your 485 phone
    • Recording your name on your 485 phone
    • Recording your out of office greeting
    • Reference phone guide
    • Transferring Calls (Video)
    • Shoretel Advanced Phone Features
    • Transferring your office phone to your cell phone
  • Videos
    • Shoretel Phones
      • Conference Calling (Video)
      • Overview of Shoretel IP 485 Phone (Video)
      • Overview of Shoretel IP 655 Conference Phone (Video)
      • Transferring Calls (Video)
    • Training
      • Using the Extron System (Video)
      • Using the Brighlink Easy Interactive Toolbar
      •  Keychain Reset - Mac computers
      •  Connecting a Gaming Console
      •  Disabling the Pop-up Blocker for most Browsers
      •  Zoom Tutorial
      •  Colleague 5.0 Tutorial
      •  VPN 2 Factor Authentication
      •  Student Online Planning Tutorial
      •  Roland Broadcast Center Operations Tutorial
      •  Mapping the V Drive
    • Guest Speakers
      • Chief Google Education Evangelist- Jamie Casap
  • Work From Home
    • VPN Connect Client
    • Setting up Access to your Campus Drives - PC
    • Scanning and digitizing documents to PDF
    • Reconnecting your Campus Drives after a Password Change
    • Change Default Duo Authentication Method
    • Password change issues when using a campus owned computer from home
    • Setting up Access to your Campus Drives - Mac
    • Work From Home Resources rev. 1.0
  • Zoom
    • Zoom Teleconferencing
    • Using Multiple Zoom Accounts
    • Downloading the Zoom Client
    • Zoom Polling
    • Outlook Zoom Plug-in
    • Zoombombing
    • Zoom Breakout Rooms
    • Zoom Virtual Backgrounds
    • Zoom Waiting Rooms
    • Allowing others to Share their screens in Zoom
    • Zoom breakout rooms - manual assignment
    • Zoom - Assigning Scheduling Privileges
    • Correcting your display name in Zoom
    • Zoom Installation and Tutorial - PC and Mac
  • Mitel Software and Shoretel Phones
  • Spectrum Channel Lineup
  • Home

Videos

Shoretel Phones

Training

Guest Speakers