Information Technology Services

Accounts
Adobe
Apporto
Cybersecurity
Email Setup
Excel
FTP Server
Hardware
Outlook
Phone
Purchases
Setting Up Drives
Software
SpectrumU
Telecom/Phones
Videos
VPN Connect Client
Work From Home
Zoom

- Accounts
- Adobe
- Apporto
- Cybersecurity
- Email Setup
- Excel
- FTP Server
- Hardware
- Outlook
- Phone
- Purchases
- Setting Up Drives
- Software
- SpectrumU
- Telecom/Phones
- Videos
- VPN Connect Client
- Work From Home
- Zoom

- Accounts
- Adobe
- Apporto
- Cybersecurity
- Email Setup
- Excel
- FTP Server
- Hardware
- Outlook
- Phone
- Purchases
- Setting Up Drives
- Software
- SpectrumU
- Telecom/Phones
- Videos
- VPN Connect Client
- Work From Home
- Zoom

Home
Glossary
Accounts
- Change or reset your password
- E-lists
- Security questions
- Setting up Out of Office Auto-Replies
- Mail Merge
Adobe
- Adobe Acrobat DC Pro Overview
Apporto
- Adding Apporto Virtual Lab to a Blackboad Course
Cybersecurity
- Anti-Virus Software Updates
- Fraudulent Emails & Dangerous Attachments
- Secure Access to your Computer
- Passwords
- Updates to operating systems
- CyberSecurity Glossary of Terms
- CyberSecurity Workshop #1 "You've been Hacked"
- CyberSecurity Workshop #2 "The Nigerian Prince"
- CyberSecurity Workshop #3 "Virus and Malware"
- CyberSecurity Workshop #4 "Think Like a Hacker"
- CyberSecurity Workshop #5 "Perspective"
Email Setup
- Apple
- Android
  - Faculty and staff Android setting for Exchange email
  - Students and alumni Android settings for CLU e-mail
- Outlook
  - Staff & Faculty
  - Students & Alumni
    - Outlook 2011 Mac Settings for CLU Gmail
- Forwarding CLU Gmail to another account for students and alumni
- Stopping CLU email auto-forward
Excel
- Locking Cells in Excel
- Power Query
- Goal Seek, One Click Charts and Quick Tips
- IF Function, Track Changes, Move Columns, Forecast Sheet
- Quick Analysis Tool
- Named Ranges
- Slicers, People Graph, Show Formulas
- If and SUMIF functions
- Remove Duplicates, Paste Special Values
- Absolute v Relative values, Advanced Transpose, Flash Fill, Hide Cells
- Advanced Filtering Data
- Images in Charts
- VLOOKUP
- Printing in Excel
- Tables and Links, Convert Text to Columns, Formatting a List as a Table
- Conditional Formatting, Named Ranges
- Transpose
- Finding Duplicates
- New Excel Features in Office 365
FTP Server
- Connecting to the Cal Lutheran FTP Server
Hardware
- Computer Requirements
- Digital Media Players (Apple T.V, Blu-Ray, Roku, etc)
- Gaming Consoles
- Locating your MAC address
Outlook
- Touring the Interface
- Working with Address Books
- Working with Contacts
- Working with Delegates
- Working with Tasks
- Navigating Calendars
- Searching Calendars
- Drag and Drop Mail and Tasks to Calendar
- Drag and Drop Files into Outlook Mail
- Moving Contacts into Folders
- Google Calendar and Overlay Mode
- Opening Shared Calendars
- Creating Appointments Events and Meetings
- Follow up Flags and Reminders
- Organizing Mail into Folders
- Color Coding Important Email
- Quick Parts
- Mail Merge
- Out of Office Auto Reply
- Searching Email
- Categories
- Peeks
Phone
- Changing your phone "State" remotely
- Changing your Office Phone "State"
- Using Mitel Connect to Answer your Office Phone from your Home Computer
Purchases
- College Buys
- Personal Computer Purchase
Setting Up Drives
- Setting up Access to your Campus Drives - PC
- Setting up Access to your Campus Drives - Mac
Software
- Accessing free software through Microsoft Azure
- Anti-Virus
- Adobe Suite
- Disabling a pop-up blocker
- EndNote
- FTP Server
- Mathematica for faculty/staff
- Mathematica for students
- Operating system updates for PC and Mac
- Outlook Web Application in Exchange 2013 (OWA)
- Resetting your web browser's cache
- Trillian Instant Messenger
- Virus Spyware Removal
- Sharing your CLU Outlook Calendar
- Setting up Microsoft Outlook at Home
- Installing Office 365 for FREE
- Installing Office 365 on your Home Computer - PC
- Changing your Signature in Outlook Online
- Installing Office 365 on your Home Computer - Mac
- Setting up Outlook at home - PC
- Installing Wolfram Mathematica
- Setting up Outlook at Home - Mac
- Installing SPSS
- Accessing a PDF document attached to an email on an iPad
- Google Apps
- ChemDraw
- Accessing a PDF document attached to an email on a Fire (or other) Android tablet
- Using Google Drive for Electronic Signatures
SpectrumU
- Spectrum U Streaming Service
- Spectrum U - TV Streaming Service
Telecom/Phones
- Changing your voicemail password
- Conference Calling (Video)
- How to access your voicemail from off campus
- How to create an out of office greeting using another phone
- How to create speed dials
- How to forward voicemails
- How to forward your Shoretel phone calls to your cell phone
- How to listen to deleted voicemails
- How to remove speed dials
- Overview of Shoretel IP 485 Phone (Video)
- Overview of Shoretel IP 655 Conference Phone (Video)
- Recording a personal greeting on your 485 phone
- Recording your name on your 485 phone
- Recording your out of office greeting
- Reference phone guide
- Transferring Calls (Video)
- Shoretel Advanced Phone Features
- Transferring your office phone to your cell phone
Videos
- Shoretel Phones
- Training
- Guest Speakers
  - Chief Google Education Evangelist- Jamie Casap
Work From Home
- VPN Connect Client
- Setting up Access to your Campus Drives - PC
- Scanning and digitizing documents to PDF
- Reconnecting your Campus Drives after a Password Change
- Change Default Duo Authentication Method
- Password change issues when using a campus owned computer from home
- Setting up Access to your Campus Drives - Mac
- Work From Home Resources rev. 1.0
Zoom
- Zoom Teleconferencing
- Using Multiple Zoom Accounts
- Downloading the Zoom Client
- Zoom Polling
- Outlook Zoom Plug-in
- Zoombombing
- Zoom Breakout Rooms
- Zoom Virtual Backgrounds
- Zoom Waiting Rooms
- Allowing others to Share their screens in Zoom
- Zoom breakout rooms - manual assignment
- Zoom - Assigning Scheduling Privileges
- Correcting your display name in Zoom
- Zoom Installation and Tutorial - PC and Mac
Mitel Software and Shoretel Phones
Spectrum Channel Lineup

Videos

Shoretel Phones

Training

Guest Speakers