New Articles

  1. Changing your voicemail password

    Press the "Voicemail" button. Press the "Call VM" button. Press "7" to access Mailbox Options. Press "4" to set your password. Enter your new password.         If you do not recall your current password, please contact the Help Desk...
  2. Recording your out of office greeting

    To record your Out of Office greeting, press the button for Mode on your phone and select Out of Office and press the OK  button. Log into your voicemail by pressing  .  If you do not have a password, enter the default password  1234 . From ...
  3. Recording a personal greeting on your 485 phone

    Log into your voicemail by pressing .  If you do not have a password, enter the default password 1234 . From the voicemail Main Menu, press " 7 " to access Mailbox Options. Press " 1 " to record your personal greeting Record your person...
  4. Overview of Shoretel IP 655 Conference Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 655 Conference Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...
  5. Overview of Shoretel IP 655 Conference Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 655 Conference Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...
  6. Conference Calling (Video)

    Click on the video below to learn how to use the conference call feature on your Shoretel phone. ...
  7. Conference Calling (Video)

    Click on the video below to learn how to use the conference call feature on your Shoretel phone. ...
  8. Transferring Calls (Video)

    Below is a video that shows you step by step on how to transfer a call.
  9. Transferring Calls (Video)

    Below is a video that shows you step by step on how to transfer a call.
  10. Overview of Shoretel IP 485 Phone (Video)

    Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 485 Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...