Click on the any of the following Shoretel Phone Reference Guides. These guides will show you how to use some of the basic functions on your phone.
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- CyberSecurity Glossary of Terms
- Anti-Virus Software Updates
- Fraudulent Emails & Dangerous Attachments
- Secure Access to your Computer
- Passwords
- CyberSecurity Workshop #1 "You've been Hacked"
- CyberSecurity Workshop #2 "The Nigerian Prince"
- CyberSecurity Workshop #3 "Virus and Malware"
- CyberSecurity Workshop #4 "Think Like a Hacker"
- CyberSecurity Workshop #5 "Perspective"
- In- App Browsing
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- Manually Add Delegate / Shared Mailbox in Outlook
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- Touring the Interface
- Working with Address Books
- Working with Contacts
- Working with Delegates
- Working with Tasks
- Navigating Calendars
- Searching Calendars
- Drag and Drop Mail and Tasks to Calendar
- Drag and Drop Files into Outlook Mail
- Moving Contacts into Folders
- Google Calendar and Overlay Mode
- Opening Shared Calendars
- Creating Appointments Events and Meetings
- Follow up Flags and Reminders
- Sharing your CLU Outlook Calendar
- Organizing Mail into Folders
- Color Coding Important Email
- Setting up Microsoft Outlook at Home
- Quick Parts
- Mail Merge
- Out of Office Auto Reply
- Searching Email
- Categories
- Peeks
- Setting up Outlook at home - PC
- Setting up Outlook at Home - Mac
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- Accessing free software through Microsoft Azure
- Anti-Virus
- Disabling a pop-up blocker
- EndNote
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- Locking Cells in Excel
- Power Query
- Goal Seek, One Click Charts and Quick Tips
- IF Function, Track Changes, Move Columns, Forecast Sheet
- Quick Analysis Tool
- Named Ranges
- Slicers, People Graph, Show Formulas
- If and SUMIF functions
- Remove Duplicates, Paste Special Values
- Absolute v Relative values, Advanced Transpose, Flash Fill, Hide Cells
- Advanced Filtering Data
- Images in Charts
- VLOOKUP
- Printing in Excel
- Tables and Links, Convert Text to Columns, Formatting a List as a Table
- Conditional Formatting, Named Ranges
- Transpose
- Finding Duplicates
- New Excel Features in Office 365
- Operating system updates for PC and Mac
- Outlook Web Application in Exchange 2013 (OWA)
- Trillian Instant Messenger
- Changing your Signature in Outlook Online
- Installing SPSS
- Google Apps
- Accessing a PDF document attached to an email on an iPad
- ChemDraw
- Accessing a PDF document attached to an email on a Fire (or other) Android tablet
- Using Google Drive for Electronic Signatures
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- Changing your voicemail password
- Conference Calling (Video)
- How to access your voicemail from off campus
- How to create an out of office greeting using another phone
- Setting up Out of Office Auto-Replies
- How to create speed dials
- How to forward voicemails
- Changing your phone "State" remotely
- How to listen to deleted voicemails
- How to remove speed dials
- Overview of Shoretel IP 485 Phone (Video)
- Overview of Shoretel IP 655 Conference Phone (Video)
- Recording a personal greeting on your 485 phone
- Recording your name on your 485 phone
- Recording your out of office greeting
- Reference phone guide
- Transferring Calls (Video)
- Shoretel Advanced Phone Features
- Changing your Office Phone "State"
- Transferring your office phone to your cell phone
- Using Mitel Connect to Answer your Office Phone from your Home Computer
- Mitel Software and Shoretel Phones
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- Using the Extron System (Video)
- Using the Brighlink Easy Interactive Toolbar
- Keychain Reset - Mac computers
- Connecting a Gaming Console
- Disabling the Pop-up Blocker for most Browsers
- Zoom Tutorial
- Colleague 5.0 Tutorial
- VPN 2 Factor Authentication
- Student Online Planning Tutorial
- Roland Broadcast Center Operations Tutorial
- Mapping the V Drive
- Events Booking
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- VPN Connect Client
- Setting up Access to your Campus Drives - PC
- Setting up Access to your Campus Drives - Mac
- Scanning and digitizing documents to PDF
- Reconnecting your Campus Drives after a Password Change
- Change Default Duo Authentication Method
- Password change issues when using a campus owned computer from home
- Work From Home Resources rev. 1.0
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- Zoom Teleconferencing
- Using Multiple Zoom Accounts
- Downloading the Zoom Client
- Zoom Polling
- Zoombombing
- Outlook Zoom Plug-in
- Zoom Breakout Rooms
- Zoom Virtual Backgrounds
- Zoom Waiting Rooms
- Allowing others to Share their screens in Zoom
- Zoom - Assigning Scheduling Privileges
- Zoom breakout rooms - manual assignment
- Zoom Installation and Tutorial - PC and Mac
- Correcting your display name in Zoom
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