Telecom/Phones

Articles

Changing your voicemail password
Press the "Voicemail" button. Press the "Call VM" button. Press "7" to access Mailbox Options. Press "4" to set your password. Enter your new password.         If you do no...
Conference Calling (Video)
Click on the video below to learn how to use the conference call feature on your Shoretel phone. ...
How to access your voicemail from off campus
Dial (805) 493-3700. Enter your extension number. Enter your voicemail password and press #.
How to create an out of office greeting using another phone
Dial (805) 493-3700 (on campus extension 3700). Enter your extension number. Enter your voicemail password and press #. Press 7 to access Mailbox Options. Press 2 to change the call handling mo...
How to create speed dials
Press the Options button Enter your password and press OK . Scroll down and select the Programs button and press the Edit button. Select a button to program and select Dial Number , then press the ...
How to forward voicemails
Press the Voicemail button. Press the Call to VM button (located just below the screen). Enter your password then press #. Listen to the voicemail you want to forward completely. At the end...
How to forward your Shoretel phone calls to your cell phone
Press the  Mode  button and select  Custom. Press the  Option  button and enter your voice message password followed by the # sign or press the  OK  button The  Call Handling  option should b...
How to listen to deleted voicemails
Press the Voicemail button. Press the Call VM button (located just below the screen) From the voicemail Main Menu, press 7 to access Mailbox Options . Press 7 to listen to deleted messages (you ca...
How to remove speed dials
Press the Options button. Enter your password and press OK . Scroll down and select the Programs button and press the Edit button. Press the speed dial you want to remove. Select the Ca...
 Overview of Shoretel IP 485 Phone (Video)
Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 485 Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@callutheran.edu. ...
Overview of Shoretel IP 655 Conference Phone (Video)
Below is a video that highlights and it is an overview of the components and functionality of the Shoretel IP 655 Conference Phone.  For additional assistance or questions, please contact the Help Desk at 805-493-3698 or helpdesk@call...
Recording a personal greeting on your 485 phone
Log into your voicemail by pressing .  If you do not have a password, enter the default password 1234 . From the voicemail Main Menu, press " 7 " to access Mailbox Options. Press " 1 " to record your personal greet...
Recording your name on your 485 phone
Log in to voicemail by pressing  .  If you do not have a password, enter the default password  1234 . From the voicemail Main Menu, press  7  to access mailbox options. Press  6 ....
Recording your out of office greeting
To record your Out of Office greeting, press the button for Mode on your phone and select Out of Office and press the OK  button. Log into your voicemail by pressing  .  If you do not have a password, enter the default password...
Reference phone guide
Click on the any of the following Shoretel Phone Reference Guides.  These guides will show you how to use some of the basic functions on your phone. 485 phone reference guide.pdf 655 phone reference guide.pdf ...
Transferring Calls (Video)
Below is a video that shows you step by step on how to transfer a call.